Shipping Policy

Last updated: October 8, 2026

At Restway, we aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Our estimated delivery time is:

📦 7–14 business days

Delivery times are estimates and may vary depending on your location, carrier operations, customs processing, holidays, weather conditions, or other circumstances outside our control.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address provided during checkout.

Please allow some time for tracking information to update after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Delayed or Missing Packages

If your order has not arrived within the expected delivery timeframe, please check your tracking information first.

If you still need assistance, contact our customer support team with your order number, and we’ll help investigate the shipment.

Damaged Packages

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the item and packaging so we can assist you.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Where such charges are not collected at checkout, they may be the responsibility of the customer, subject to applicable law.

Contact Us

For shipping-related questions, contact:

Restway Customer Support
Email: tomasglavnekas@gmail.com